Welcome to vTSS Chat


vTSS – Here to Help

Welcome to the vTSS Chat page. We provide technical pre-sales assistance to help Sales, SE’s and Managed Partners position Veritas solutions to ensure that customers can make informed decisions, understand our solutions and are confident investing for the future.

Chat operates Monday to Friday between 08:00-17:00 GMT (GMT+1 during daylight saving)

Contact Us

If Chat is not available, or you have a request that requires deeper investigation please email us at vtss-emea@veritas.com. Emails will be responded to within 24 hours.

Please also use this address to request an up to date list of Knowdules sessions (vTSS online technical and sales product training)


Please contact Customer Care, for non-technical licensing and serialization questions on Veritas Enterprise products, including:

  • Licensing Support Services
  • Enterprise Contract Programs
  • Account Data Services

For all post-sales technical issues on Veritas Enterprise products, you can reach Technical Support.