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M365 Exchange Online restore to PST of a non-English language user mailbox completes successfully, but without restoring any data to the PST.

Article: 100074194
Last Published: 2025-08-06
Ratings: 0 0
Product(s): Backup Exec

Problem


M365 Exchange Online redirect restore to PST of a non-English language user mailbox completes successfully, but without restoring any data to the PST.
 

 

Cause

If the user's mailbox is non-English, the PST restore skips all data.

 

Solution

This issue is resolved in Backup Exec 25.0 Hotfix 237752 

 

References

Etrack : 4188401

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