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Unable to obtain display for device monitor, Error:java.lang.nullpointer.exception" is displayed when clicking on Device Monitor in the Windows Netbackup Java GUI.
Article: 100030314
Last Published: 2009-01-18
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection
Problem
GENERAL ERROR: "Unable to obtain display for device monitor, Error:java.lang.nullpointer.exception" is displayed when clicking on Device Monitor in the Windows Netbackup Java GUI.Error Message
Unable to obtain display for device monitor, Error:java.lang.nullpointer.exception.Solution
Resolution:
This error has been seen when aNetbackup 6.x Java console has been installed on top of a previousversion. The previous version was not incorrectly uninstalled.
Tocorrect this problem, uninstall both the current and previous versions ofthe console via Add or Remove Programs control panel.
Oncecompleted, check the <install_path>\VERITAS\java folder - it shouldbe empty. After confirming, reinstall the desired consoleversion.
This error has been seen when aNetbackup 6.x Java console has been installed on top of a previousversion. The previous version was not incorrectly uninstalled.
Tocorrect this problem, uninstall both the current and previous versions ofthe console via Add or Remove Programs control panel.
Oncecompleted, check the <install_path>\VERITAS\java folder - it shouldbe empty. After confirming, reinstall the desired consoleversion.
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.