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After replacing a network card, the NIC and IP resources fail to probe for VCS on Windows Platform

Article: 100029473
Last Published: 2022-01-27
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

As a part of server maintenance, if the NIC for a clustered node is replaced, the NIC and IP resources fail to probe, post the replacement activity

 

Cause
 

The NIC and IP resource require a mandatory attribute called "MAC Address"

As the newly added NIC has a new MAC Address, it conflicts with the value mentioned in the VCS Configuration for the NIC and IP resources.



Solution

1) Obtain the MAC Address of the newly added NIC by running
ipconfig /all 
OR
getmac -v 
 
2) Identify the correct MAC value of the newly added NIC from the output
 
3) Update the MAC Address attribute of the NIC and IP resource with the new value
 
NOTE: The Console may prompt to Open the cluster configuration in Read-Write mode for this action. Say "Yes" to that.
 
4) Use the "Save and Close Configuration" option from the Veritas Cluster Java Console to commit these changes. Alternately, run the command " haconf -dump -makero" from an elevated command prompt.
 
5) Probe the NIC and IP resource and it should now come online. 
 
 

 

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