How to locate the VMware or Hyper-V Tools ISO image file use in the virtual machine conversion process

Article: 100026047
Last Published: 2019-03-27
Ratings: 3 4
Product(s): Backup Exec

Problem

When creating a conversion to virtual machine job, the location of the ISO image file must be entered. The file is needed to enable the installation of the drivers for the appropriate hyper visor during the conversion job.

 

Solution

The ISO tools files can be found in the following locations:

For Hyper-V:

In the Full path of Hyper-V Integration Components ISO image field, enter the location of your Hyper-V Integration Components ISO image. The ISO image is needed to make the virtual machine bootable. Path to ISO image on Hyper-V server is \Windows\system32\vmguest.iso


Note: This option is not available for Hyper-V servers that run on Windows 2016 or later. Such Hyper-V servers install integration services directly on the virtual machine either through a Windows update or a user-initiated download.

 

For VMware:

Download the vmware tools iso image from: http://www.vmware.com/download/packages.html

In the Full path of VMware Tools ISO image field, enter the location of your VMware Tools ISO image. The path should be accessible with the default credentials. The path should also be local to the Backup Exec server. The ISO image is needed to make the virtual machine bootable.


Note: In a CAS environment, this path should be local to the managed Backup Exec server to which the job is targeted.

 

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