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Article: 100038204
Last Published: 2015-04-18
Ratings: 0 0
Product(s): Enterprise Vault
Description
Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 13360 / V-437-13360. Event 13360 can occur in EV for numerous reasons with many accompanying event IDs. It relates to a failed function or argument being run against the database.
Use the infomation in the below tables to interpret the error message and diagnose the potential solution
Sample Event | Example | Description |
Event ID | 13360 | Relates to the Veritas Enterprise Vault Error message number. |
Category | Storage Management | Identifies the EV process that generated the error. |
Description | An error was detected while accessing the Vault Database 'EVDATABASE' | References the SQL database that experienced the fault. |
Description | The user does not have permission to perform this action. | References the fundamental exception that occurred at the time of execution. |
SQL Command | usps_GetTransactionLogSize | Illustrates the command or stored procedure that generated the message. |
HRESULT | 0x80040e14 | Generic hexadecimal representation of the error. This will categorize the type of error message that was generated by the corresponding Event ID. |
Click on the HRESULT values in the table below for links to available solutions.
HRESULT | Description | Definition |
0x80040e14 | DB_E_ERRORSINCOMMAND | Relates to an element missing from the SQL installation as well as one or more errors occurred during processing of command. |
0x80040e2f | DB_E_INTEGRITYVIOLATION | Index or primary key cannot contain a Null value |
0xc0043433 | DB_E_INVALIDUSER | Login OR connection failed |
0x80040e07 | DB_E_CANTCONVERTVALUE | Data or literal value could not be converted to the type of the column in the data source and a type mismatch in criteria expression |
0x80040e57 | DB_E_DATAOVERFLOW | Literal value in the command exceeded the range of the type of the associated column |
0x80040e37 | DB_E_NOTABLE | Table does not exist. |
HRESULT 0x80040e14 | Article # |
Permissions to gather SQL transaction log size | 000033031 |
Collection failed with 6796 and 6842 | 000009495 |
Search Vaults and Archive Explorer functionality with 8453 | 000015789 |
Installation fails at the directory database with 13337 | 000031780 |
Deleting a Vault Store or Vault Store Partition with 8453 | 000089681 |
Storage service fails to upgrade SQL database with 6875 | TECH72393 |
Accessing items from the vault with 6576 | 000041348 |
The item is no longer in the vault with 8452 8453 and 2778 | 000090822 |
Storage service will not start post upgrade | 000011487 |
The SQL Server cannot obtain a LOCK resource at this time | 000033478 |
EVSVR Repair fails missing stored procedure with 6796 | 000012836 |
Upgrade Fails Due to Locks in Database with 8557 | 000013715 |
Exchange mailbox archiving task error with 8390 and 8453 | 000086881 |
EVDominoHousekeeping task fails to initialize if the EV Domino Gateway is clustered | 000040395 |
An error was detected while accessing the Vault Database '%%' Error: VaultId = "%%" does not exist | 000040284 |
Scheduled run of the archiving task - Error during execution of UpdateExchangeMbxArchiveFolder | 000018808 |
Stored procedure GetObjectSecurity - 13360, 8453 and 8390 in the Event Logs | 000076583 |
There is insufficient system memory in resource pool 'internal' to run this query | 000086681 |
Collation conflicts in the SQL database prevent the execution of stored procedures | 000087856 |
HRESULT 0x80040e2f | Article # |
User account access to the database | 000032890 |
Domino directory group name with 8453 | 000034237 |
Creating the new Vault Store | 000082916 |
Attempt to delete an archive, the archive remains marked for deletion | 000040082 |
Unable to delete EV Server from Admin console | 000016852 |
Event ID 13360 logged on Storage service restart | 000024523 |
Creating a new Partition in an existing Vault Store fails with error Event ID’s 6796, 7051 and 6799. | TECH140873 |
HRESULT 0xc0043433 | Article # |
SQL database deadlock accessing the Vault Database | 000087808 |
Event ID 13360 after moving SQL databases with named instances | 000036709 |
HRESULT 0x80040e07 | Article # |
Error converting data type varchar to datetime with 6796 | 000037477 |
Lotus Domino - When attempting to ingest Notes Storage Facility files (NSF) with Transvault | 000085769 |
HRESULT 0x80040e57 | Article # |
An error occurred while creating the new Vault Store. | 000082916 |
HRESULT 0x80040e37 | Article # |
Failed to load msxmlsql.dll | TECH54239 |