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Auto-detected Agent-less Managed Computers within Microsoft Systems Center Operations Manager(SCOM) 2007 may be configured within the incorrect Proxy information.
Article: 100022528
Last Published: 2014-06-30
Ratings: 0 0
Product(s): InfoScale & Storage Foundation
Problem
Auto-detected Agent-less Managed Computers within Microsoft Systems Center Operations Manager(SCOM) 2007 may be configured within the incorrect Proxy information.
Solution
DESCRIPTION:
When using SCOM 2007 within a Root Management Server (RMS) environment, the MOMHelper.exe utility will only function on the RMS itself.
When the RMS is clustered, the MOMHelper utility needs to be installed on all physical nodes that can host the RMS group.
In order to properly detect Veritas Cluster Server (VCS) created Virtual Servers (VS or VSN), the latest VCS Management Packs (MPs) must be installed. For further information regarding the latest Management Packs, please see the Related Documents section below.
RESOLUTION:
After the MOMHelper and the proper Management Packs have been imported into the SCOM environment, if the Agent-less Managed Computer is detected, but the Proxy is set for the RMS and not the correct Proxy Server, please use the following steps in the SCOM Management Console to ensure the Proxy is updated to use the correct physical node, which is currently hosting the VCS created Virtual Server.
1. Go to Administration pane within the Management Console
2. Select
3. Select the Virtual Server in middle pane.
4. Use
When using SCOM 2007 within a Root Management Server (RMS) environment, the MOMHelper.exe utility will only function on the RMS itself.
When the RMS is clustered, the MOMHelper utility needs to be installed on all physical nodes that can host the RMS group.
In order to properly detect Veritas Cluster Server (VCS) created Virtual Servers (VS or VSN), the latest VCS Management Packs (MPs) must be installed. For further information regarding the latest Management Packs, please see the Related Documents section below.
RESOLUTION:
After the MOMHelper and the proper Management Packs have been imported into the SCOM environment, if the Agent-less Managed Computer is detected, but the Proxy is set for the RMS and not the correct Proxy Server, please use the following steps in the SCOM Management Console to ensure the Proxy is updated to use the correct physical node, which is currently hosting the VCS created Virtual Server.
1. Go to Administration pane within the Management Console
2. Select
Administration->Device Management-> Agentless Managed in left pane.
3. Select the Virtual Server in middle pane.
4. Use
Change Proxy Agent action to update the Proxy to the node where Virtual Server is online.
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.