Problem
Unable to install remote agent. Error 1606. Could not access network location.
Error Message
" Error 1606. Could not access network location."
Cause
This issue may occur if there is an incorrect setting in one of the following registry subkeys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Solution
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
Make the following registry modifications on each of the Remote servers exhibiting the error.
1. On the Windows taskbar, click Start > Run.
2. In the Run dialog box, type regedit and then press Enter.
3. In the Registry Editor, navigate to the following key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
4. In the right pane, double-click Programs.
5. In the Edit String dialog box, in the Value Data box, delete all text before \Start Menu\Programs.
6. Type %USERPROFILE%. The data should look like:
%USERPROFILE%\Start Menu\Programs
7 Repeat this for each of the values as per the following table:
Value Name | Value Data |
---|---|
AppData | %USERPROFILE%\Application Data |
Cache | %USERPROFILE%\Local Settings\Temporary Internet Files |
Cookies | %USERPROFILE%\Cookies |
Desktop | %USERPROFILE%\Desktop |
Favorites | %USERPROFILE%\Favorites |
History | %USERPROFILE%\Local Settings\History |
Local AppData | %USERPROFILE%\Local Settings\Application Data |
Local Settings | %USERPROFILE%\Local Settings |
My Pictures | %USERPROFILE%\My Documents\My Pictures |
NetHood | %USERPROFILE%\NetHood |
Personal | %USERPROFILE%\My Documents |
PrintHood | %USERPROFILE%\PrintHood |
Programs | %USERPROFILE%\Start Menu\Programs |
Recent | %USERPROFILE%\Recent |
SendTo | %USERPROFILE%\SendTo |
Start Menu | %USERPROFILE%\Start Menu |
Startup | %USERPROFILE%\Start Menu\Programs\Startup |
Templates | %USERPROFILE%\Templates |
If the problem continues, perform the above mentioned procedure however this time, in step 3, use the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Repeat steps 3 through 7 for each value that is listed under the User Shell Folders key and make the following changes
Value Name | Value Data |
---|---|
Common AppData | %ALLUSERSPROFILE%\Application Data |
Common Desktop | %ALLUSERSPROFILE%\Desktop |
Common Documents | %ALLUSERSPROFILE%\Documents |
Common Favorites | %ALLUSERSPROFILE%\Favorites |
Common Programs | %ALLUSERSPROFILE%\Start Menu\Programs |
Common Start Menu | %ALLUSERSPROFILE%\Start Menu |
Common Startup | %ALLUSERSPROFILE%\Start Menu\Programs\Startup |
Common Templates | %ALLUSERSPROFILE%\Templates |
Reference:
This issue is covered in further detail in the following Microsoft articles
https://support.microsoft.com/kb/886549
https://support.microsoft.com/kb/315352