How to bring an offline tape device back online in the Backup Exec user interface

Article: 100020218
Last Published: 2020-07-21
Ratings: 0 7
Product(s): Backup Exec

Description

How to bring an Offline tape device back Online in the Backup Exec user interface.

If a tape device shows as offline on the Backup Exec Storage Tab:

FIGURE 1



The device can be brought back online by right clicking on the tape drive and unchecking Offline as shown figure 2.

FIGURE 2



Note: Bringing an offline device back online does not guarantee that Backup Exec will be able to properly communicate with the device if there is an issue with the hardware.  

If the device continues to go offline or if Backup Exec is not able to communicate with device, review: How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s).

Was this content helpful?