Device \\.\veritasSnapshot1 cannot be opened. Error 0000045D: The request could not be performed because of an I/O device error.
Problem
Backup of Data partition presented this error. Could not Create a shadow copy either.
Error Message
Device \\.\SymantecSnapshot1 cannot be opened. Error 0000045D: The request could not be performed because of an I/O device error.
Solution
Run 'Chkdsk /r' on source disk.
For more information on chkdsk command refer the site:
https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/chkdsk.mspx?mfr=true
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.