How to move a Vault Store and Vault Store partition to a different Enterprise Vault (EV) server in the SAME site.

Follow the steps below to move a Vault Store and Vault Store partition to a different Enterprise Vault (EV) server in the SAME site. This procedure can be used when new EV servers are added to the site to distribute the load.  For example, one EV server does mailbox archiving, the second server will be used for Journaling.

Special considerations for EV11 and 12:
If the EVStorageQueue location is not empty, the files from the source server must be moved to the EVStorageQueue location on the destination EV Server once all services are stopped and before following the steps below.
When there is more than one Vault Store in the same EV Server and only one will be moved, only the EVSQ files that belong to that Vault Store must be moved.

Please, contact Veritas Support if unsure how to proceed in this situation.

Note: This procedure involves directly editing the EnterpriseVaultDirectory SQL database. Please make sure a valid FULL backup of the database exists prior to making any of these changes.

1. Stop the EV Admin service on all EV servers that will be affected during this procedure.

2. On the server to which the Vault Store will be moved, a Storage Service must already exist.

3. From the Vault Administration Console (VAC) on the second server, right click the Storage Service and choose Properties. Change the description that is easily identifiable to this server.

4. Open SQL Enterprise Manager

5. Expand the EnterpriseVaultDirectory database, select Tables

6. In the right hand pane, right click the StorageServiceEntry table, select Open Table, then Return all Rows (Figure 1).

Figure 1
 


7. Look for the row that contains the Storage Service entry from step 2. (Figure 2)

Figure 2
 


8. On the same row, copy the ServiceEntryID field ( ctrl-C)

9. Close the StorageServiceEntry table

10. Right click the VaultStoreEntry table, select Open Table, then Return all Rows

11. Find the row of the Vault Store that will be changed.  In the StorageServiceEntryID field, paste (Ctrl-V) the data from step 7. Take a note that the data has been copied successfully (Figure 3).

Figure 3
 


12. Close the VaultStoreEntry table

13. At this stage, if the Vault Store partition location needs to be changed, refer to the Related Documents section, below, for the following article:
 

"How to move a Vault Store partition or Vault Store on the same Enterprise Vault server from one location to another"
 

This will need to be done if the Vault store partition is using NTFS and the existing drive letter does not exist. If the Vault Store partition resides on a Network share, verify the share can be accessed.

14. Start all EV services on all affected servers.

15. Check the Event Viewer for any errors and troubleshoot them.

Figure 4