FSA task exits unexpectedly with event Id 1000 while verifying Dynamic Access Control permissions.

Problem

"EvFsaArchivingTask.exe" crashes during archiving run along with Event ID 1000 thus causing performance issues. 
 

Error Message

Log Name:      Application
Source:        Application Error
Event ID:      1000
Task Category: (100)
Level:         Error
Description:
Faulting application name: EvFsaArchivingTask.exe, version: 11.0.0.1351, time
stamp: 0x5357e28f
Faulting module name: ntdll.dll, version: 6.2.9200.17046, time stamp:
0x53b485c4
Exception code: 0xc0000374
Fault offset: 0x000daa14
Faulting process id: 0x1e28
Faulting application start time: 0x01d012ea1331b4ea
Faulting application path: C:\Program Files (x86)\Enterprise
Vault\EvFsaArchivingTask.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

V-437-1000

Dtrace of EvFsaArchivingTask show that "CFolderPermSyncWrapper::DoesFileHaveDacPerms" returns "0x8000ffff"

EV:H {CFolderPermSyncWrapper::DoesFileHaveDacPerms} HRXEX fn trace : Returning error [0x8000ffff], [.\FolderPermSyncWrapper.cpp, lines {474,576}, built Apr  2 11:53:20 2014].
EV:H {CFolderPermSyncWrapper::DoesFileHavePerItemPerms} HRXEX fn trace : Error [0x8000ffff], [.\FolderPermSyncWrapper.cpp, lines {585,643,648}, built Apr  2 11:53:20 2014].
EV:L {CFolderPermSyncWrapper::SynchroniseFolder} (Exit) Status: [Success]

Cause

While verifying Dynamic Access Control (DAC) permission, FSA task encounter files that have 'NULL' SACL. This issue is seen even if DAC is not enabled on File Server/Share.

Solution

This issue has been addressed in the following release:

Enterprise Vault 11.0.1 Cumulative Hotfix 1 Release
https://www.veritas.com/docs/000024613

Enterprise Vault 12 release
https://www.veritas.com/docs/000099905
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products