Active Directory Recovery Agent GRT Backups complete with exception "Backup Exec Remote Agent on the resource does not support the option to enable the restore of individual items"
Problem
When performing a GRT (Granular Recovery Technology) enabled Remote Agent backup of a Windows Domain controller the job completes with an exception indicating the backup source or remote server is running a later version of Windows than the Backup Exec server.
Error Message
V-79-57344-38747
V-79-57344-38725
Cause
The Active Directory Application Server and the Backup Exec server must have compatible versions of Microsoft Windows. Also, a version of the Windows operating system that supports minifilter drivers must be installed on the Backup Exec server when you restore GRT-enabled data.Solution
To perform a GRT-enabled backup of an Active Directory Application Server on Windows 2012 R2 or later, the Backup Exec server must be the same version or a later version of Microsoft Windows. See the following table for compatible versions:| AD Application Server | Backup Exec Server |
| Windows 2012 | Windows 2008 or later |
| Windows 2012 R2 | Windows 2012 R2 or later |
| Windows 2016 | Windows 2016 or later |
| Windows 2019 | Windows 2019 or later |
| Windows 2022 | Windows 2022 or later |
For specific operating system requirements for the Agent for Microsoft Active Directory, see
the Backup Exec Software Compatibility List at the following URL:
References
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