Configuring Microsoft Cluster Server to work in N+1 environments with the NetBackup Enterprise Vault agent
Problem
When using Microsoft Cluster Server/Failover Cluster in an N+1 configuration, the NetBackup Enterprise Vault agent fails to back up Enterprise Vault index locations after an instance of Enterprise Vault has failed over to a standby node.
Error Message
NetBackup may report Status 39 on index backup jobs using the NetBackup Enterprise Vault agent when an instance of Enterprise Vault is failed over to a standby node.
Cause
The main cause of the issue is that the NetBackup client name is set correctly on the failover node.
Solution
DISCLAIMER - The information provided in this article are provided as a workaround and is not 100% supported. As such, Veritas Support can only provide support on a best effort basis.
Replicating the NetBackup client registry settings to the failover node will correct the issue with backups. The attached document explains how to configure registry replication with MSCS/Microsoft Failover Cluster.
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