Installation of Backup Exec (BE) fails when the ID used to install has a Quote in the Password - 1639.Invalid command line argument

Article: 100004228
Last Published: 2018-02-28
Ratings: 0 0
Product(s): Backup Exec

Problem

Installation of Backup Exec (BE) fails when the ID used to install has a Quote in the Password - 1639.Invalid command line argument

Error Message

BE install log ends with:

Info 1639.Invalid command line argument. Consult the Windows Installer SDK for detailed command line help. 7/BS" 
The return code from the MSI is: 1639 
Install was NOT successful. Skipping post install actions for BE. 
The return value for Symantec Backup Exec returned error code: 1639

Cause

The ID used to install BE has a password with a Quote in it.

Solution

Use a different ID or change the password so it does not contain a Quote.


References

Etrack : 1639 Etrack : 1873555

Was this content helpful?