ltid log shows "Failed to reset the device allocations for this host, status=3000000"

Article: 100002659
Last Published: 2012-09-07
Ratings: 0 0
Product(s): NetBackup

Problem

ltid log contains the following:

18:46:24.195 [127278] <16> InitializeOrb: CORBA::EXCEPTION connection to host xxxx.com failed. exception = COMM_FAILURE
18:46:24.196 [127278] <16> qmgmt_releaseMediaServerResources: ERROR: failed to initialize RB orb
18:46:24.196 [127278] <3> logstderrmsg: Failed to reset the device allocations for this host, status=3000000
18:46:58.325 [127278] <16> InitializeOrb: CORBA::EXCEPTION connection to host xxxx.com failed. exception = COMM_FAILURE
18:46:58.325 [127278] <16> qmgmt_releaseMediaServerResources: ERROR: failed to initialize RB orb
18:46:58.325 [127278] <3> logstderrmsg: Failed to reset the device allocations for this host, status=3000000

Cause

nbrb was hung on the master server. This was confirmed by running <install_path>/netbackup/bin/admincmd/nbrbutil -dump which hung.

Solution

Restarted Netbackup processes on the master server.


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