Remote Agent for Windows Server, configured as a Remote Agent for Deduplication, may crash after Device and Media service restart on the Backup Exec Media Server.
The Remote Agent may crash on a remote server configured as a Remote Agent for Deduplication after services are restarted on the Backup Exec Media server.
Event log error -
Type : Error
Event : 1000
Source : Application Error
Category : Application Crashing Events
Faulting application name: beremote.exe, version: 13.0.5204.0, time stamp:
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000008
For more information, please see the related tech note.