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Exchange 2010 GRT restore of individual emails fails with error “unable to create a role assignment for ApplicationImpersonation”

Created: 22 Nov 2011
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Private fix ready
Tech Note: More Information

Granular Recovery Technology (GRT) based restore of Exchange 2010 data from Remot agent (RAWS) backup set or Agent for VMware Virtual Infrastructure (AVV) backup set fails with the error mentioned below:

Final error: 0xe0000389 - The resource credentials for the restore job were unable to create a role assignment for ApplicationImpersonation. Review the credentials to ensure that it has the rights that are required for ApplicationImpersonation.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-905.

For workaround and more details check out

For other possible workaround to fix this issue, check out

A supported non-public fix is now available for this incident. Kindly contact support for getting the same.