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Symantec System Recovery product enhancement needed!!!

Created: 11 Jan 2012
neopaladine's picture
5 Agree
1 Disagree
+4 6 Votes
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I'm sure this is not the first time this request has been made internally or externally of Symantec...

The BESR/SSR product material/marketing makes the product look like a complete whole system image/granular backup to disk/recovery solution for small businesses, specifically those of us supporting Windows SBS servers.

But as we all have found out the hard way (mostly because the sales marketing material doesn't properly document product "flaws/limitations" on it face) is that the BESR/SSR product doesn't allow granular recovery of Exchange Calendar/Contacts/Tasks/Notes (not to mention other SQL or SharePoint granular objects)...

We need this product flaw fixed! BESR/SSR should be able to support granular recovery of all of the same features/objects that the Backup Exec tape backup based product does.

More intelligently, both products should be reengineered and bound together so that customers can have the same features from both products in one consolidated product but if this isn't possible (only because of $$$ profit motives I'm sure) then please enhance the BESR/SSR product to allow for granular recovery of all Exchange/SQL/SharePoint objects at the same operation performance level as the regular Backup Exec product!!!