Backup Exec does not support Enterprise Vault 10.0.4 (Case #05258788)
I have been having trouble with Backup Exec backing up the vault store for by Enterprise Vault (Evault) deployment. I found that the backup job completes successfully but it is not backing up the vault store files. There are no errors or warnings, it simply does not back them up. I have had an open case with some issues with Evault and the tech assigned to that case said I should open a separate case for this issue. After opening the case and speaking to the technician, I was told Backup Exec only supports Evault up to version 10.0.2, as 10.0.4 (which I am running) isn't supported. I was told to post a message to this forum as it is monitored and perhaps it will help Symantec look into supporting their own product.
Of course I tried recreating the backup job and went over every setting imaningable, but nothing resolved this issue. I hope that this post will get to someone that can help make this happen.