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Sharepoint File Restore Empty

Manacor
Level 3

I am attempting to restore a previous version of an individual Sharepoint file. The file is restored succesfully except the file is empty (0K) no data. 

Anyone have an idea what might be going on?

 

Thanks   

1 ACCEPTED SOLUTION

Accepted Solutions

Ovi_I
Level 4

We had same problem in our enviorment. Full backup but empty files when wanted to do restore. 

It has to do with credentials, rights, etc. 

Open a case to Veritas, as we think is a bug in backup exec.

 

EDIT

 

Did some search and in the restore tab you have the option:  Restore site list and item permissions, see what you need there,  also is a good practice to unckeck Recreate the directory structure 

 

Basicaly you as admin might not see files, but the owner of the file will see it. 

View solution in original post

5 REPLIES 5

Ovi_I
Level 4

How big is the file? It shows like is big enough to have data? 

 

Manacor
Level 3

The backed up file is 1.9mb

Ovi_I
Level 4

We had same problem in our enviorment. Full backup but empty files when wanted to do restore. 

It has to do with credentials, rights, etc. 

Open a case to Veritas, as we think is a bug in backup exec.

 

EDIT

 

Did some search and in the restore tab you have the option:  Restore site list and item permissions, see what you need there,  also is a good practice to unckeck Recreate the directory structure 

 

Basicaly you as admin might not see files, but the owner of the file will see it. 

Manacor
Level 3

Well it seems this is most definitely a credential/permission issue. I can restore files that I have added to Sharepoint and the restored file contains data but it appears that any other file I  restore is empty.

Manacor
Level 3

So mystery solved...some of the sites had the local server admin login account as one of the owners and not the domain admin account. Still strange that BE would choose to sucessfully restore the file empty instead of giving some error message.