02-23-2016 05:16 AM
02-23-2016 05:26 AM
Read pkh's article below. While written for BE 2012 it MIGHT be relevant for BE 2010:
https://www-secure.symantec.com/connect/articles/be-2012-restoring-data-defunct-server
02-23-2016 07:47 PM
Make sure the credentials that you use has the rights according to this document
http://www.veritas.com/docs/000028683
For the B2D folder, after you have done the inventory job, you need to expand the B2D folder, right-click on each .bkf file and catalog it. BE 2010 does not have the ability to catalog the entire B2D folder.
02-29-2016 11:36 PM
03-21-2016 02:11 AM
03-21-2016 02:13 AM
03-21-2016 04:41 AM
03-21-2016 04:54 AM
03-21-2016 04:55 AM
I don't know if this is your problem but if you previously ran Backup Exec 10D or earlier (and used Media Passwords) and then upgraded this installation to 11D or later (and added data encryption settings) but did not recreate the backup jobs jobs then you can end up in a situation were a media password and an encryption key are both needed to catalog and acess the data.
Typicially the media password used to be asked for as a prompt against the catalog job, and the encryption key would then be an error afterwards (so similar to what you have described)
If you are in this state and do not have a copy of the original BEDB then you will need the Media Password and the Encryption Passphrase to do your restore.
Note: we discontinued Media paswords in 10D as we introduced encryption in 11D however upgraded jobs maintained the media password requirements if you did not recreate them.