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CA Escalations Alert

Andrew_Tankersl
Level 6

Is there any way to trigger an alert (email) to a defined reviewer when an item is escalated in CA? I couldnt find anything in the admin guide about any such option....

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TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Sorry but no, CA doesn't have that functionality.

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TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Sorry but no, CA doesn't have that functionality.

Andrew_Tankersl
Level 6

Thanks Tony