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Usability Feedback - Backup Exec Virtualization

Created: 06 Jun 2013 • Updated: 07 Jun 2013 | 1 comment
Elizabeth Teffner's picture
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Virtual - WebEx Sessions
Mon, 10 June, 2013 - 9:00 EDT - Fri, 21 June, 2013 - 17:00 EDT

Hello Everyone!

I'm looking for feedback regarding backing up servers in virtual environments, and monitoring those backups. I'm looking for customers who are using any version of Backup Exec to backup your VMware environment.

For those who are running Microsoft Hyper-V environments I will be looking for your comments too! I will be offering sessions for Hyper-V soon! I'm currently building a test environment for those sessions.  

What I'm looking for:

  • How well this works for you
  • Is functionality that you need missing
  • What you like/dislike

If you are interested, please check the available sessions

If you have ANY questions, please don't hesitate to contact me either via email directly or post it here!!

Regards... Elizabeth

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moon1234's picture


I use BackupExec 2012 for disaster recovery in a primarily HyperV environment.  Here are some of the the very irritating things that NEED to be fixed or improved:

- Backup of any Virtual Machine with an SQL database does not complete properly if any type of transaction logging is being used in SQL.  Since almost anyone who uses SQL will have at least basic logging enabled, this means two backups are required to flush the logs.  This also generates a LOT of un-necessary alerts.

- LTO 5 and LTO 6 drives should be formatted LTFS by BackupExec and the virtual disks backed up in such a manner that they can be mounted directly from the LTFS files system without the need to fully restore/stage a virtual disk to a physical disk before any files can be extracted.  It is VERY irritating to have to restore a 1TB virtual disk to extract a 16kb file.  It takes WAY too long for such an operation and renders tape based media as archival media only when it does NOT need to be this way.  Using LTFS and mounting the virtual disk directly would allow quick seeks on the tape to extract files that need to restored.  It would DRASTICALLY cut restore times from 30-60 minutes for 1TB or larger virtual disks to mere minutes.

- Fix the broken backup jobs when choosing the physical and virtual machines on a server.  As of now you can NOT backup the physical hyper-v host and the guest virtual machines in the same job.  The job will fail with either the physical machine not backed up of a random number of virtual machines not backed up.  This leads to a LOT of Jobs that need to be managed.  These problems need to be fixed.

- BackupExec routinely tells me that agents on the guest machines are out of date, but it never tells you which VMs need updating or how many.  This leads to a LOT of time spent tracking down which agents are out of date and trying to get them all updated.  Fix the alert to tell you WHICH agents on WHICH servers need updating. 

I think that is enough for now.

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