Backing up ME 2007 Database on Symantec Backup Exec 2012

[IT-Helpline]

OS Info

Symantec Backup Exec Version :   2012

Operation System :Windows 2008 R2

Errors

Install BE 2012 on New Servver ,and install windows servers successfully  .We found that we can see all exchange server names .But only can backup files on those servers .The exhange Servers Have Backup Windows Agent installed correctly ,and those Servers restarted before .But we cann't backup exchange   database with a exchange cluster .

Solutions 

On Symantec Backup Exec 2012 control panel ,ADD----Microsoft Windows Computers and  Servers----Add Exchane CCR short Name without domain suffix ,and complete .Then you can Backup Exchange Database .

[CraigV]

...this should be a blog.

[IT-Helpline]

I just don't know where to write blog and paste it here . May someone also encounters the same issues .

I have another questions need your help .I have opened a case yesterday  success with exception after backup exchange 2007 .I have tested exchange writer status on both cluster servers ,it was working well .( stable and no errors found )

The technical support let me to uncheck the AOFO options to test run the job ,And try to backup after restarting VSS services .It was the same results as before . The TS let me to restart the server to try then ,let me contact Microsoft if the same issues appeared .But now I cann't to profrom this .They said the problem is caused by vss instability . I knew this .

Do you happen to see the the same problem ? Do you have any good solutions to fix this ? I am sure the exchange data is normal .

Thanks in advance .

Please read the error texts beow ,

The backup options or selections for this job have changed since the last time it ran. You

should run the full backup instance of this backup definition as soon as possible to ensure

complete protection.

Backup - Snapshot Technology: Initialization failure on: "\\CCRMBX\ExchangeOAB". Snapshot

technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11219 - VSS Snapshot error. The volume or snapped volume may not be available or

may not exist. Check the configuration of the snapshot technology, and then run the job again.

Regards ,

Jacky